Dear Mr. Ron Ladd
I have trouble writing or printing because of my arthritis. But, I wanted to write you a note thanking you and your company for all you have done to help me get my Social Security. I will always be grateful to you and your company. Especially Kim Armel. she has been there every time I called. If she wasn’t, she always returned my calls. She always told me not to worry and everything was going to turn out fine, and she was right. I really hope that ALL of the employees are at least 1/2 as considerate as she has been to me.
Thank you for everything again.
