Dear Mr. Minich,
Just wanted to send this card to let you know how pleased I was with your company and the staff, especially Suzanne Dowler. The manner in which she conducted herself by telephone and with process of application of appealing for my social security disability benefits really was admirable. Thanks to you in the time you spent talking with my husband and I by phone and the amount of time you must have spent handling my account. Please let everyone know how much I appreciated their commitment to good, compassionate, and business handling my affairs. Thank you.