Mr. Minich,
Hello! My name is Julianne. BTS Group has been helping me to obtain SS disability. Kim and Ron have been WONDERFUL. Even though I haven’t heard the decision (on my claim) yet, I was very happy with my representation by Ron Ladd. He was both helpful and comforting. I was extremely nervous. Ron explained everything to me, and tried to put me at ease.
Now, on to Kim. I can never thank her enough. Kim has been more than someone at the other end of the telephone. She’s been a friend. In my opinion, Kim has gone way beyond the “call of duty”. I’ve called and been almost hysterical, and Kim would calm me down a basically take care of everything. I was hospitalized in January. A LOT of things went wrong. Kim was able to get the ball rolling. She’s been there for me. Whether it be getting paperwork sent, answering my MANY questions, or just a kind word. I never felt uncomfortable, not once. I’ve dealt with many people that don’t seem to really care. Or, you feel like they tell you things just to put you off. I truly never felt that way with Kim. She is a very caring person. Probably one of the most decent people I’ve been acquainted with. BTS Group is lucky to have such a person representing them. The two people that I dealt with the most were Ron and Kim. I don’t mean to exclude the others. Everyone I dealt with at BTS Group were helpful, kind, and pleasant. You have an excellent staff of TRUE human beings. No matter what the judge’s decision ends up to be, I feel strongly that I was represented in the best way possible. Don’t ever lose these fine people, you could never replace them.
